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We work with each client to establish the limits of partial payment <br />agreemems. These limits are usually estimated as a rounded number per <br />ESTA611SN INSiAl1MENT PA7MENi PIAN month (say $300) for a total amount of taaces, penalties and interest range <br />(say $2,500 to $3,000). T6is policy is then placed in a chart form for both <br />tax office personnel and our persoznel to refer to when talking to a <br />taxpayer. Additional limitations are then established by the taac collector, <br />such as no agreements over one year, etc. <br />Our personnel can generate an installment payment agreement from our <br />cbtnputer while talking to a property owner on the telephone. T'his <br />agreement is sent to the property owner accompanied by a computer <br />generated cover letter which provides instructions and a complete <br />estimated payout schedule. <br />As long as our clients can enter the partial payments into their computer <br />1AAGUNG CoMPwwCE IhaTH system, the firm can track the taafpayer's compliance with the agreement <br />AGAEEMENTS that they have made with us or the client. Each month after receiving <br />payment information from the client, we run the partial payment report for <br />the client. This indicates which property owners are current with their <br />payments and which are not. For those taacpayers who are not in <br />compliance, the system notes the last payment date and the amount in <br />arrears. We then issue a partial payment warning letter reminding the <br />groperty owner that they have missed a recent payment and that they must <br />contact us and make up the difference. <br />Our usual procedure for enforcing compliance with installment <br />ENFOIIfING COMPWIIICE WIIN agreements is to initiate legal action if the property owner does not <br />AcREENExis favorably respond to our letter indicating that they are one month behind <br />in their payments. Of course, we handle each taxpayer individually and <br />consult with the taac collector regazding the appropriate action to take on a <br />case Gy case basis. <br />We are the only firm that tracks compliance by taxpayers with their <br />payment agreements. This is because we maintain the tax roll on our <br />computer at a11 times. Other firms have to call the tax collector when a <br />taxpayer calls in to inquire about their status. A method which some law <br />firms use to circumvent this problem is to handle payment agreements <br />through their own escrow accounts. Unfortunately, this creates the <br />opportunity for mishandling of your taac revenue, delays in you getting <br />your revenue, and other types of improprieries. <br />Seaion IY - kope d knicn - PM 5 <br />