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iz/i3/i2 <br />8.2.8 Develop means and programs to deconstruct certain buildings in lieu of <br />demolition in order to salvage and recycle valuable and/or historic construction <br />materials. <br />8.2.9 Seek private sector and non-profit partnerships in developing a program, similar <br />to one in Fort Smith, Arkansas, to assist residents who may be physically and/or <br />financially unable to maintain and repair their homes. <br />8.2.10 Seek private sector and non-profit partnerships in developing highly creative <br />land re-uses, including community gardens, pocket parks, adopt-a-spots, etc. <br />8.2.11 Continue aggressive tax lien sales as a means to return properties to productive <br />uses, beginning in 12/12 and 02/13, working with other taxing jurisdictions to <br />reinvest sale proceeds back into the community. <br />8.3 Significantly improve the building inspections and permitting process <br />8.3.1 Eliminate pervasive negative public perceptions of certain staff. <br />8.3.2 Evaluate contracting certain functions to private vendors. <br />8.3.3 Consider reducing and/or waiving permitting fees for development on <br />"recycled" land. <br />8.3.4 Better train and educate staff, reducing dependence on outside vendors. <br />8.3.5 Implement and utilize new project management software in 2012-13 <br />8.4 Significantly enhance mapping, GIS, infrastructure, and records functions in planning, <br />engineering, and inspections, and in support of other departments, including public works <br />and fire. <br />8.5 Evaluate the option of in-house engineering design on each small and medium project. <br />8.6 Pre-qualify and routinely use various engineering firms for design work, in 2012-13. <br />8.7 Create standard construction and engineering contract templates for efficient reuse. <br />8.8 Create and maintain standard construction specifications for more efficient reuse on <br />multiple projects. <br />8.9 Enhance and improve employee performance. <br />8.9.1 Expand and improve functional automation, beginning 09/12. <br />8.9.2 Establish and maintain higher quality, workload, and responsiveness standards <br />during 2012-13, and hold all employees accountable for performance. <br />8.9.3 Complete customer service training for all staff by 11/13. <br />8.10 Consider reorganizing the department to segregate out many disparate functions to <br />improve responsiveness, management, and control, by 06/13. <br />16 <br />