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Issues addressed in this report lead CAPP and STAP cities to the conclusion that <br />legislative changes are necessary if deregulation is going to produce a competitive retail market <br />with savings that are greater than the prices would have been if the retail market had remained <br />regulated. <br /> <br /> · Processes that have caused delays and failures in switching some or all of city <br /> accounts, resulting in the loss of anticipated savings, should be clearly delineated and <br /> streamlined. <br /> <br /> Customer service failures must be rectified to ensure the safety of citizens and the <br /> efficient management of city resources. <br /> <br /> · Unjustified increases in costs to end-use customers should be eliminated to help <br /> stabilize market prices and to increase potential savings and headroom. <br /> <br /> · The manipulation of Price to Beat fuel factors that has lead to the dramatic and <br /> unwarranted increases in residential rates must be remedied. <br /> <br /> · Market power protections need to be strengthened so that abuses are prevented in <br /> functional markets as well as theoretical ones. <br /> <br /> · Competitive metering, scheduled to be introduced in 2004, should be delayed or <br /> eliminated completely. Removing the metering function from the distribution <br /> companies and opening the market to a myriad of new parties to initiate reading and <br /> recording metered usage w'dl only serve to bring further confusion to a market that is <br /> still attempting to find stability. <br /> <br />1813\O0~lac~Imo030113grog 3 <br /> <br /> <br />