04-A TXU Gas Statmt of Intent - Laserfiche WebLink

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TARIFF FOR GAS SERVICE TXU GAS COMPANY RATE SCHEDULE: 26 Service Rules and Regulations - Discontinuance of Gas Service APPLICABLE TO: Distribution System REVISION: 0 DATE: EFFECTIVE DATE: PAGE: I of 5 6. Discontinuance of Gas Service Company, in addition to all other legal remedies, may discontinue Gas Service to Residential and Commercial Customers without liability as provided in these Service Regulations. A. Customer Discontinues Gas Service Company will have the right to require written notice from Customer requesting discontinuance of Gas Service. Customer will be held responsible for all gas consumed until written notice to discontinue Gas Service is received by Company and the final Meter reading is made, for which purpose forty-eight (48) hours will be allowed. Unless Customer requests otherwise, within seventy (70) days after discontinuing service, any credit balance of less than one dollar will be donated to a qualified energy assistance program. B. Company Discontinues Gas Service (1) Disconnection With Notice Upon notice to Customer, Customer's Gas Service may be disconnected for any of the following reasons: (a) failure to pay a delinquent account for service previously provided, without regard to the amount of Customer's security deposit; (b) failure to enter into a deferred payment agreement, if offered by Company, pursuant to these Service Regulations within five (5) working days after the bill has become delinquent; or (c) failure to comply with deposit or guarantee arrangements where required by these Service Regulations. Any such notice will be placed in the United States mail, postage prepaid, or hand delivered to Customer or to Customer's premises at least five (5) working days prior to the date after which Customer is eligible for termination, with the words "Termination Notice" or similar language prominently displayed on the notice. The notice will be provided in English and Spanish as necessary to adequately inform Customer, and will include the date after which service may be terminated, a toll free telephone number for the hours and address of locations where payment may be made, and a statement that if a health or other emergency exists, Company may be contacted concerning the nature of the emergency and the relief available, if any, to meet such emergency. Restoration of disconnected service will be scheduled based on existing workload following either receipt of all delinquent amounts due Company, a connect charge, and a deposit as prescribed in these Service Regulations, or an agreement on special arrangements if such agreement is offered by Company. (2) Disconnection Without Notice Gas service may be disconnected without notice for any of the following reasons: (a) failure to comply with the terms of a deferred payment plan for installment payment of a delinquent account; -67-