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TARIFF FOR GAS SERVICE TXU GAS COMPANY <br /> <br /> RATE SCHEDULE: 27 Service Rules and Regulations - Information to Customers <br />APPLICABLE TO: Entire System REVISION: 0 <br /> DATE: <br />~EFFECTIVE DATE: [ t PAGE: 2 of 2 <br /> (10) A toll-free telephone number where information may be obtained concerning the <br /> hours and addresses of locations where bills may be paid. <br /> (11) Customer's right to be instructed by Company how to read Customer's Meter. <br /> (F) At least once each calendar year, notify Residential and Commercial Customers that <br /> information is available upon request, at no charge to Customer, unless otherwise stated in these <br /> Service Regulations, concerning the items listed in Paragraph (E)(1-11) of this subsection. This <br /> notice may be accomplished by use of a billing insert or a printed statement upon the bill itself. <br /> <br /> -73- <br /> <br /> <br />