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16-C E-911 & PSAP Contract
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16-C E-911 & PSAP Contract
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Last modified
11/8/2005 11:19:56 AM
Creation date
10/30/2003 7:43:21 PM
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AGENDA
Item Number
16-C
AGENDA - Type
RESOLUTION
Description
Approve contract with Ark-Tex for E-911 service and PSAP equipment
AGENDA - Date
11/6/2003
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t= <br /> <br />the 9-1-1 equipment provided shall be used only for the processing of 9-1-1 <br />calls; <br /> <br />the 9-1-1 equipment and related data shall be used only by authorized public <br />safety personnel. The PSAP shall notify ATCOG of any and all requests for <br />such data, prior to release of any 9-1-1 data; <br /> <br />to protect the 9-1-1 equipment and secure the premises of the PSAP against <br />unauthorized entrance or use. Any lost or stolen equipment shall be <br />reported to ATCOG as soon as possible after said loss is discovered; <br /> <br />practice preventive maintenance for the PSAP equipment; <br /> <br />provide emergency communications training to calltakers/dispatchers; <br /> <br />to adhere to Health & Safety Code, Section 771.061, Confidentiality of <br />Information, in maintaining 9-1-1 database information; <br /> <br />to back up data as necessary on a removable medium and storing the <br />removable medium in a secure place; <br /> <br />no unauthorized personnel are to service or repair the 9-1-1 system <br />components; <br /> <br />to test all 9-1-1 and ancillary equipment for proper operation and user <br />familiarity at least once a month. Testing should include 9-1-1 test calls <br />placed from a wireline and wireless telephone; maintain a log of said test <br />calls, and submit copies of the logs to ^TCOG monthly; <br /> <br />to test all Telecommunications Devices for the Deaf (TDD) for proper <br />operation and maintain user familiarity at least once a month; log all <br />TDD/TTY calls and TDD/TTY test calls, as required by the Americans with <br />Disabilities Act of 1990, and submit copies of the logs to ATCOG monthly; <br /> <br />no modification or disposal of equipment or changes to software shall be <br />made. No software shall be added to the 9-1-1 workstations, including but <br />not limited to unauthorized programs, games, screensavers, etc. Any <br />outages or downtime caused by such software or equipment modifications <br />and costs thereof will be the sole responsibility of Public Agency; <br /> <br />that the Public Agency will not be monetarily liable for any costs incurred for <br />items that are covered by warranty, or the direct result of an incident over <br />which they have no control (i.e., lightning, water as a result of flooding, <br />power failure, etc.); <br /> <br />to reimburse ATCOG and/or the Commission for any damage to 9-1-1 <br />equipment caused by intentional misconduct, abuse, misuse or negligence <br /> <br /> <br />
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