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SECTION. I PROJECT OVERVIEW that drives our internal standard for delivering only outstanding services and top-quality products. With any consulting assignmenr, but particularly with an executive search project, reliable, consistent communication is fundamental to project success. At key points during a search assignment, WCG's consultants will meet, either by phone or in person, with the Mayor, City Council, and others as appropriate ro discuss the progress of the recruitment and to review subsequent steps in the search process. Ihese regular overview sessions will help to ensure success with the search assignment. We have helped numerous government entities over the years with their executive search challenges. We pride ourselves in the fact that we bring a high-level of personal commitment to e\'crything that we do. \ve get to know our clients - their concerns for success, their strategic goals, and their operational culture - that is the only way that we can deliver customized systems for organizations of all sizes. But our professional commitment does not just stop vvith our clients. Time after time, we have candidates that were not selected for positions, call our firm to compliment us on our search process. Many of them have stated that we provided them with the best search experience in which they have ever participated. Client satisfaction is important to all organizations, but to our flrm, it is our chief focus. In our business, referrals and recommendations are the keys to success - not to mention longevity. A list of our references is included in Section IV for the City's review. ROLE OF THE CITY'S STAFF We plan to deliver a turnkey executive search program to the City. We have a full and seasoned staff of professionals to deliver top quality services with minimal effort required from the City. However, to assist in the project, we suggest that the City designate a Project Director to serve as \vCG's principal contact for the search assignment. Depending upon THE WATERS CONSULTING GROUP, INC. PAGE. 3 IIII,IJ"".\1I""<.""\R"'""IJ.I.'I)I"""'R".'\I(\ """(\'1"",' ""'"'..""'.""'"""""'\\'.",1" '."1'\"""11"""""" 1111\IHJU,\lI'I"""\I"'RIW""IIIII\IJlIII.'IIHI""I 1""1 'UI"""H'II)"'" ""'1.1."',' \\1111"IITlII.\\RITI'.' '"I"".'"