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<br />AGENDA INFORMATION SHEET <br /> <br />PROJECT: A resolution approving and authorizing the execution of a Service Agreement with and <br />a Letter of Agency to Hubbard Communications Group, Inc. (HCG) for professional and personal <br />services in performing telephone bill auditing, inventory, and consulting services. <br /> <br />BACKGROUND: Four years ago, the City contracted with a company to perform telephone bill <br />auditing, inventory, and consulting services. As a result of this work, the City received a refund from <br />Southwestern Bell in addition to a reduction in its monthly phone bill. Since that time, the City has <br />undergone many changes with respect to its phone service. Because of the complexity of the billing <br />process by phone companies in general and by Southwestern Bell in particular, a detailed review of <br />phone bills by the staff would be next to impossible; however, HCG possesses the skills and expertise <br />necessary to conduct such a review. From this review, the City could learn that it is being properly <br />billed for all of the services it receives from the phone companies, or it could learn that it has been <br />overcharged for services or billed for services it does not utilize, resulting in a refund. Additionally, <br />there is no cost involved if no refund is found. <br /> <br />HCG provided references to the City, and of those contacted, every one was highly pleased with the <br />services provided by HCG and had all received substantial refunds. <br /> <br />DESCRIPTION: This resolution will authorize the City Manager to execute the Service Agreement <br />and Letter of Agency needed by HCG to begin performing its services. Because the service provided <br />by HCG is considered a professional service, bids were not taken. <br /> <br />RECOMMENDED ACTION: Consider approval of the proposed resolution. <br /> <br />STAFF CONTACT: Lisa Wright, Director of Community Development <br /> <br />COST: Other than reimbursement ofHCG's out of pocket expenses (but not fees) as agreed to by <br />the City in advance there is no cost to the City ifHCG fails to locate refunds or savings. In the event <br />HCG locates refunds due the City, then HCG will receive 50% of such refund. <br /> <br />SCHEDULE: N/ A <br /> <br />COUNCIL DATE: <br />Council meeting. <br /> <br />Consider for approval at City Council's Monday, June 14, 2004, regular <br /> <br />ADDITIONAL INFORMATION: See attached resolution, contract, and letter of agency. <br />