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17-O HCG Serv Agr
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17-O HCG Serv Agr
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Last modified
11/17/2005 11:15:44 AM
Creation date
6/11/2004 3:58:07 PM
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Template:
AGENDA
Item Number
17-O
AGENDA - Type
RESOLUTION
Description
HCG Services Agreement
AGENDA - Date
6/14/2004
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<br />EXHIBIT A <br /> <br />HUBBARD COMMUNICATIONS GROUP, INC. <br />NETWORK AUDIT PROJECT SCOPE <br /> <br />The Contractor shall perform the following services: <br /> <br />1. Obtain Site name and address list from Company. <br />a. Soft copy preferred <br />b. Manually enter paper list <br />2. Obtain Company database of telecommunications services and import/manually <br />enter into Contractor database. <br />3. Obtain and analyze copies of all telecommunications bills and corporate charges <br />paid by Company. <br />a. Most bills do not itemize services <br />b. Examine for unauthorized charges (internet, alternate providers) <br />c. Local Exchange Company <br />d. Cell Phones <br />e. Long Distance <br />f. 800 <br />4. Obtain and analyze Local Exchange Carrier (LEC) and Interexchange Carrier <br />(IXC) service reports for voice and data services at each Company site. <br />a. Only way to get inventory of itemized services <br />b. Most customers request summary IXC bills <br />5. Obtain internal records, contracts and documentation from Corporate/individual <br />Company locations where available. <br />a. Long Distance <br />b. Competitive Local Exchange Company (CLEC) <br />6. Create site files in the database and populate with all available site and billing <br />information. <br />7. Arrange site visit list in geographical priority. <br />8. Visit Company sites where appropriate and physically inventory all voice and <br />data services. <br />a. D-mark <br />b. All Jacks throughout site <br />c. Floor Plans for large locations <br />d. Follow jumpers from D-mark to PBX <br />e. Mark up site report with description/use/remarks <br />9. Interview site personnel to ascertain use of leased facilities. <br />a. Known use of lines/trunks <br />b. Features/services <br />10. Validate business function processes of each site and evaluate <br />telecommunications services with reference to this function. <br />a. Calling patterns <br />b. Inward/outward traffic (010/000 usage) <br />11. Review and analyze Intralata and Interlata long distance for each Company site. <br />a. Cost benefit of alternate services <br />b. Is location on Corporate Plan? <br />c. "Thrifty" bills <br /> <br />Hubbard Communications Group, Inc., 1021 St. James Drive, Fairview, TX 75069-8776 <br />972-562-2617 jhubbard@hcgtelecom.com <br />4 <br />
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