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<br />12. Request PBX traffic studies from maintenance service provider or Local <br />Exchange Company (LEC). Analyze traffic studies and make recommendations <br />for trunking adjustments based on current employee count and business <br />function. <br />13. Review 800 usage at each Company location (if applicable). <br />14. Identify services that are billed incorrectly and work with Vendor(s) to correct. <br />This will ensure accurate records for the Company. <br />15. Recommend disconnect/modification of voice and data services as necessary at <br />each location. <br />16. Update database to reflect changes. <br />17. Provide documentation of changes and database to corporate/site personnel. <br />18. Provide monthly progress reports and final report at end of project to Company <br />management. <br /> <br />Hubbard Communications Group, Inc., 1021 St. James Drive, Fairview, TX 75069-8776 <br />972-562-2617 jhubbard@hcgtelecom.com <br />5 <br />