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760 Within the multi jurisdictional environment, the CAD system supports joint dispatching of units from police, fire and emergency medical agencies to a call for service. These are handled within the CAD system through a linkage to the event number. Detailed follow -up reports can be entered by each agency individually, but these reports remain linked by the event number. Multiple units from any agency may be assigned by the dispatcher to a call for service. There are no limitations on the number of units which may be assigned to a given call. The multi jurisdictional aspect of the software is further enhanced through the recommendation of mutual aid when it is required. This' feature also interacts with the Records Management Systems to assist in the control of follow -up reporting, UCR statistics, and NFIRS reporting requirements. Workstation Configuration - While the call taker workstation uses only one monitor /PC which may be either color or monochrome, the recommended configuration of the dispatcher's console includes two color monitor /PCs. One display monitor configuration may also be used if desired. The primary screen is divided into three windows and displays simultaneously, data regarding (1) the call being worked, (2) the list of available units, and (3) the list of calls waiting for dispatch. This organizes the information for the dispatcher and prevents having to search through several screens of data to access needed information. This windowing technology: • Increases Efficiency • Speeds Up Dispatching • Organizes Information Better • Keeps Screens Fresh The primary screen is designed to allow the dispatcher to dispatch all types of calls, whether police, fire or emergency medical, from the same screen. The cursor is placed in the appropriate field depending upon the type of call indicated. Thus, the dispatcher must only become familiar with one screen which facilitates the operational process and training. It also gives greater flexibility in dispatch centers with multiple dispatchers. Additionally, the system is designed so that all other data accessed by the system may be displayed without changing the primary screen display. The secondary monitor normally displays the status of units committed to activities. When requested by the dispatcher, other information is also displayed on this screen. This information includes: • History of events at a location • Premises information • Hazardous material • Response hazards • Special instructions • Help information for new operators • Street closures • Telephone contracts 8