1997 - Laserfiche WebLink

Home Browse Search

• State Criminal Information System and NCIC inquiry responses • Wants and warrants • Vehicle information • Fire run cards • Hydrant locations • Out of service hydrants 761 To ease the possibility of eye strain, facilitate training, and to emphasize the importance of a particular situation, color highlighting is used for certain information or conditions such as: • High priority calls for service • Units overdue for contact • Calls for service which have been held longer than the agency's policy • Units which are committed, on the air, but available • Units which are committed, at the station but available Wants, Warrants, and Vehicle Inquiries - Local wants, warrants, BOLO's and ATL's are automatically performed on the reporting party and any vehicle license entered on the primary CAD screen. State and NCIC inquiries may be performed on the vehicle license and the suspect by the dispatcher using a function key and does not require transferring to a special screen. Any number of vehicles or suspects can be associated with any incident. The communications interface to the CAD system further allows each agency to specify the types of inquiries to be performed for each name or vehicle. For example, both "10 -28" and "10 -29" inquiries are performed from this single entry if desired. E -911 - Interfaces to E -911 are provided to both the call receiver and dispatcher station. All common E -911 interfaces are available and operational. The information from the E -911 is merged into the primary CAD display or call taker screen. The operator may override any information which is automatically displayed, but the original data is logged. CAD OPERATIONS AND FUNCTIONS The following section provides a written overview of the system's operation. Call Taker Function - The CMS software contains a Call Taker Utility designated and programmed for use by call receivers and desk officers to initiate the call for service in the system. The software provides the ability to enter information and to transfer this data to the dispatcher, either as a completed record, or as a partially completed record via a "quick dispatch" capability. IIelp screens are available to assist the operators with unfamiliar class codes, locations, and priority information. This utility also contains features which allow inquiries on calls for service by location, look -up of phone numbers by name and location, and an ability to review and update previously processed calls with additional information. Dispatching Function - The system provides the dispatcher with the capability to process calls, for service directed to him/her by a call receiver, another dispatcher, or to enter new calls for service acting as a call receiver /dispatcher with the same capabilities available to the dispatcher as are provided to the call receiver. Calls can also be relayed to the dispatcher from a unit in the field, through an automated alarm system, from a Mobile Data Terminal /Computer, from the 0