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ATTACHMENT D <br />ADDITIONAL TERMS APPLICABLE FOR VYVE TECHNOLOGY SOLUTIONS <br />("VTS Services") <br />1. All VTS Services: <br />Customer understands and agrees that all VTS Services are subject to the licenses, <br />representations, warranties, limitations of liability, indemnification and other terms contained in <br />the service agreements and terms and conditions with the underlying services, that form a part of <br />the VTS Services. Except as expressly provided in these Additional Terms, Vyve does not <br />provide any other representations and warranties with respect to such underlying services. <br />2. Cloud Managed Security ("CMS") Services: <br />CMS General Terms: 1. Any equipment /licensing provided as part of the CMS Services are <br />owned and fully maintained by Vyve. 2. Vyve will provide the CMS Services, policies, manage <br />configurations and perform necessary updates on managed device(s). 3. Vyve will manage, <br />implement, and maintain security settings and policies on the managed device(s) pursuant to <br />Customer's request/approval. 4. Vyve will assist in configuration, implementation, and <br />management of managed device(s) related to network services such as VPN's, Static Routes, <br />NAT, PAT, DHCP services, QoS, etc. 5. Vyve will troubleshoot managed device(s) related <br />issues and outages. 6. Fees for MAC (moves, additions, changes) or any other issues not <br />described in this Additional Terms or the Agreement and not directly related to the CMS Services <br />will be in addition to the monthly Agreement fee. <br />3. Data Protection Solution ("DPS") Services: <br />DPS General Terms: 1. Any equipment /licensing provided as part of the DPS Services are owned <br />and fully maintained by Vyve. 2. Vyve will provide the DPS Services, policies, manage <br />configurations and perform necessary updates on managed device(s) and/or solution(s). 3. Vyve <br />will troubleshoot provider side related issues and outages. 4. Fees for any other issues not <br />described in this Additional Terms or the Agreement, including installation or setup for additional <br />agents and/or other sub -services not included in the Agreement and any other issues not directly <br />related to the DPS Services will be in addition to the monthly Agreement fee. 5. Fees for data <br />recovery restoration and system restoration are considered outside the scope of the DPS Services <br />and will also be in addition to the monthly Agreement fee. <br />4. Office Productivity Solution ("OPS") Services: <br />OPS General Terms: 1. Any equipment/licensing provided as part of the OPS Services will be <br />owned and fully maintained by Vyve. 2. Vyve will maintain subscription services, policies, <br />manage configurations and perform necessary updates on managed device(s) and/or solution(s). <br />3. Vyve will troubleshoot provider -side related issues and outages. 4. Fees for any other issues <br />not described in this Additional Terms or the Agreement, including setup for additional <br />Page 23 of 24 <br />