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2.1 Submits Requests to the Cityin a Timely r GrantWorks' proactive management approach keeps us ahead of the curve. We think, plan, and act in anticipation of constantly communicating, submitting and responding to requests promptly. We allocate adequate staff and resources to implement each project successfully and employ tracking systems, project checklists, weekly and biweekly portfolio reviews, and email management protocols to keep the City and the project team connected and on track. These tools and strategies help us identify potential project risks early, anticipate future project needs, and submit requests in a timely manner. GrantWorks' project managers maintain detailed project calen- dars with information on key dates for submittals of project documentation and milestone targets. Project managers conduct no less than two monthly project portfolio management reviews, during which every performance aspect is discussed, including anticipated requests from clients and funding agencies. We have developed comprehensive project checklists to plan tasks and prepare information for agency requests or project deadlines. Additionally, every project manager receives ongoing training and weekly updates on agency requirements and submission deadlines to anticipate future requests. These mea- sures mean no box is left unchecked and no request is overlooked. 2.2 Responds to the City'sgists in a Timely r We feel that it is essential to respond to the City's requests in a timely manner, and our goal is to address and handle concerns professionally, effectively, and swiftly. As part of GrantWorks' project management training, our employees learn the importance of timely communication, prioritizing competing issues, and allay dissatisfaction when a client is unhappy. With decades of experience, our team has a solid knowledge of HMA program -specific requirements. We have used that experience to develop successful management strategies to respond to client re- quests quickly and accurately. This broad knowledge base allows us to support our clients effectively and efficiently and successfully implement all projects to meet federal and state requirements. Effective stakeholder communication and coordination enable us to respond quickly to requests without sacrific- ing quality. Project managers are assigned workloads that provide them with the capacity to focus on project implementation and client needs. The GrantWorks management team oversees staff workloads and sees that staff implement time management and communication strategies effectively. 2.3 Facilitates Completion f Activities on Schedule Extensive experience has given us an unrivaled ability to predict and mitigate delays early in the project, chart critical paths to achieve a timely completion, and understand the importance of sticking to the path. At the start of each project, our project managers meet with clients, engineers, and stakeholders to discuss potential alternative project activities. We quickly identify and obtain all necessary permits, easements, and rights-of-way to avoid delays caused by unforeseen amendments or acquisitions. At each project step, we work with stakeholders to meet the scheduled milestones while maintaining compliance with all federal and state requirements. We work closely with local governments, engineers, and other parties to keep projects in confor- mance with project performance statements and schedules. PAGE 12 1 SEC I ION 2 - WORK PERFORMANCE PROPRIETARY & CONFIDENTIAL I GRANTWORKS, INC.