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332 <br />hundred gallons and it had just ;:undergone maintenance. Public Works <br />personnel were utilized to shuttle additional diesel fuel to the communication <br />.— tower site as well as to fire trucks and to other facilities requiring diesel <br />generators. City Manager Malone told the City Council that Lt. Hundley, the <br />Emergency Management Coordinator, had planned to open the Emergency <br />Management Operations Center, but after learning the damage to the power grid, <br />he made the determination that there were more resources available at the <br />Police Communication Center including the ARES Radio connection that was <br />already on site, which is the Amateur Radio Operators. Lt Hundley made the <br />determined that the EOC should remain at the Police Communications Center. <br />City Manager Malone said this curtailed the city's ability to communicate with <br />the citizens through the local electronic media, radio stations were off the air, <br />as was the Cox Cable System. He said that normally the emergency plan would <br />call for these outlets to be utilized to give information to the citizens. He said <br />the most troubling event of the ice storm was the lost of the central office of <br />Southwestern Bell. By losing the telephone circuits, the Emergency Operation <br />Center's link to KTSU Radio Station at Paris Jr. College was lost, and the loss <br />of telephone com communications needed to maintain communication with key <br />personnel was hindered along with receiving and reporting calls for service from <br />the citizens. Also during this period, there was a total failure of the 911 system. <br />City Manager Malone said a part of this deficiency was addressed by the use of <br />the Lamar County Amateur Radio Emergency Service. City Manager Malone <br />said with a member located in the Police Communication Room, communication <br />to people who had phone service allowed the EOC to reestablish contact with <br />outside utilities. He said this radio group includes radio operators at both <br />hospitals, the Red Cross Shelter and others. City Manager Malone said these <br />volunteer passed along over 100 messages. Lt. Hundley utilized officers on <br />patrol to make contact with Lamar County American Red Cross Officials to <br />come to the Police Station and plan the setting up a shelters. Officers drove to <br />the residences or businesses of key officials to make contact, and to make <br />contact with additional personnel from all the emergency services. City <br />Manager Malone advised that any information that was useful to the general <br />public was transmitted over the Fire, Police, and EMS radio channels for the <br />benefit of anyone that was listening with battery operated scanners. Officers <br />